Open Administrative &
Support Services Positions


Administrative Receptionist

Department
Administration

Status
Full-time

Hours
40 hrs/wk
(8AM-4:30PM)

Brief Summary
Under the direction of Executive Assistant to the President will
provide administrative support and act as the point of contact for all internal and external clients.

Requirements/Qualifications
High School Diploma or equivalent with at least 2 years of experience in office setting. Proficient in MS Office Suite and excellent customer service skills.


Call Center Operator

Department
Call Center

Status
Full-time

Hours
40 hrs/wk

Brief Summary
Under the direction of the Call Center Manager the Call Center Representative is responsible for providing exceptional customer service to multiple clients, providers, and patients.  Coordination of provider availability to meet patient needs.  Field telephone calls related to scheduling medical exams and answering phones responding to client and/or patient requests in a timely manner. Transfer calls to appropriate staff when warranted. Identify, research and resolve client/patient issues.

Requirements/Qualifications
High School Diploma or GED required.  Computer literate with excellent customer service skills.  Proficiency with multi-line telephone system, computers and EMR software.  Require professional verbal and written communication skills and the ability to type at least 30 wpm.  One year Call Center experience in a medical environment is strongly preferred.  Knowledge of medical terminology preferred.  Bilingual (English/Spanish) preferred.


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